Privacy Policy

Effective Date: Dec 24, 2024

Kusum Trade link ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, interact with our advertisements, or purchase our products. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information

1.2 Non-Personal Information: We automatically collect non-personal information through cookies, tracking tools, and other technologies, including:

  • Your IP address

  • Browser type and version

  • Device information

  • Geographic location

  • Pages visited, time spent, and actions taken on our website

1.3 Analytics Tools: We use tools like Microsoft Clarity and Google Analytics to track and analyze user interactions on our website. These tools help us understand user behavior and improve our services by:

  • Tracking website traffic

  • Monitoring session recordings

  • Analyzing heatmaps and user journeys

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your orders, offers, and promotions

  • To enhance and improve our website, products, and customer experience

  • To personalize your shopping experience

  • To comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party partners that help us with payment processing, shipping, and analytics tools

  • Legal Obligations: Authorities when required to comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, with the "Effective Date" updated accordingly.

8. Legal Disputes

Any legal disputes arising from the use of our services will be handled under the jurisdiction of the courts of Kathmandu, Nepal.

Kusum Tradelink

Kathmandu, Nepal